Terms of Service

By using this website, submitting a coaching application, or creating a member account, you agree to these terms. If you do not agree, do not use the service.

The service is operated by Brad Hills, a NASM certified personal trainer based in Oceanside, California, trading as Brad Hills Training (“we”, “us”).

[NEEDS BRAD: the exact legal entity behind Brad Hills Training (sole proprietor, DBA, or LLC) and its registered business address]

The service has two parts.

• The public website. Information about Brad's coaching, an application form for one-to-one coaching, and free member account signup.
• The member app. For accepted clients: a personalized training program, a workout calendar, an in-gym tracker for logging sets and reps, meal plans and grocery lists, progress tracking, and direct messaging with Brad.

Programs, meal plans and coach replies are prepared with the help of automated tools and are reviewed by Brad before you see them. Our Privacy Policy explains exactly how that works and what data is involved.

Coaching is delivered remotely. Nothing in this service is in-person supervised training, and no one is watching you lift.

Coaching packages are not sold from this website. No prices are listed here and no package can be bought from the public site.

The process is:

• You submit an application.
• Brad reviews it and, if it looks like a fit, contacts you by email or phone.
• Price, package length, payment schedule and what is included are agreed with Brad directly, in that conversation.
• Submitting an application is not an offer, an acceptance, or a commitment by either side. Brad may decline any application without giving a reason.

Where a package is set up for online payment inside the member app, payment is handled by our payment processor, Stripe, on its own checkout page. The terms of your coaching agreement with Brad control the commercial deal. If anything in these terms conflicts with a signed coaching agreement, the coaching agreement wins.

• The application form does not accept an age below 16. [NEEDS BRAD: the minimum age for a member account and for a paid coaching agreement, and whether a parent or guardian may sign for a 16 or 17 year old]
• You are responsible for everything done under your account. Keep your password to yourself and tell us if you think someone else has got in.
• One account per person. Accounts and program content are not transferable and may not be shared.
• The information you give us has to be accurate. Your program and your calorie and macronutrient targets are calculated from your stats, so wrong numbers produce a wrong plan.

Some specifics, because this service touches areas people mistake for clinical care:

• Corrective exercise is not physical therapy. Brad holds a NASM corrective exercise credential. That is a fitness certification. Programming aimed at aches, imbalances or mobility is not a diagnosis, not a treatment plan, and is not a substitute for assessment by a physician or licensed physical therapist. If you are under care for an injury, get your provider's clearance before following any program here, and tell your coach what you have been cleared to do.
• Nutrition guidance is general, not clinical. Calorie and macronutrient targets are estimates from standard formulas applied to the stats you enter. Meal plans are general nutrition information. They are not medical nutrition therapy and must not be used to manage a medical condition, a diagnosed eating disorder, or any condition needing supervised dietary treatment. If you have food allergies, check every ingredient yourself.
• Body assessments are estimates. Any body fat range, posture note or body composition comment derived from your photographs is a coaching estimate from a picture. It is not a clinical measurement and not a diagnosis of any condition.
• Telling your coach is not telling a doctor. Injury or health details you share in the app go to your coach so he can adjust your programming. They are not reviewed by a medical professional, and the app is not monitored for emergencies.

[NEEDS BRAD: whether clients also sign a separate liability waiver or health screening form (for example a PAR-Q) at intake, and confirmation of the exact credential wording to use here. Counsel should review this section]

Exercise carries risk. That includes muscle strains, joint and back injury, fainting, heat illness, cardiac events, permanent disability and death. Those risks exist even in a well-designed program performed correctly, and they increase if you train with a pre-existing condition, use unfamiliar equipment, train unsupervised, or push through pain.

You take part voluntarily and you accept those risks. You are responsible for deciding whether any exercise, load or meal is appropriate for you on the day, for your technique, for the condition of your equipment and training environment, and for stopping when something feels wrong. If you are unsure of an exercise, ask your coach before you attempt it. If in doubt, do not do it.

[NEEDS BRAD: whether a formal assumption of risk and release is signed separately at intake. Counsel should confirm what this section can and cannot do on its own under California law]

We do not promise any specific result. Progress depends on your consistency, sleep, stress, genetics, medical history, training age and what you actually eat. Testimonials on this site are individual experiences and are not a prediction of your outcome.

You agree not to:

• Share, resell, republish or redistribute programs, meal plans, the exercise library or any other content from the service.
• Use the service or its content to train a machine learning model, or scrape it in bulk.
• Upload a photograph of anyone other than yourself, or any content you do not have the right to upload.
• Send abusive, harassing, threatening or unlawful content to your coach or through the app.
• Attempt to access another member's data, probe or break our security controls, or interfere with the service.
• Impersonate anyone, or give false information on an application.

You keep ownership of your photographs. By uploading them you give us permission to store them and to process them for your assessment and program design, as described in the Privacy Policy. That permission is limited to running the coaching service for you.

We do not publish your photographs and do not use them in marketing. If we ever wanted to, we would ask you separately and you would be free to say no. You can ask us to delete your photographs at any time.

The training programs, meal plans, exercise library, written content, design and software of this service belong to Brad Hills Training and its licensors. You get a personal, non-transferable, non-exclusive right to use the content of your own plan for your own training, for as long as your account is active. That is a licence, not a sale, and it does not include any right to distribute or commercialize the material.

Where a package is billed online, payment is processed by Stripe. Members who have an active online subscription can view and manage it from the billing section of their account settings, which opens Stripe's billing portal.

The refund and cancellation terms that apply to you are the ones in the coaching agreement you made with Brad. This page does not override them.

[NEEDS BRAD: the actual refund and cancellation policy for the 3, 6 and 12 month packages: whether any refund is available, any cooling-off window, what happens if a client stops mid-term, whether a paused term is allowed, and whether packages are paid in full or in installments. None of this is invented here because no policy has been provided]

You can stop using the service and ask us to close your account at any time. Closing your account ends your access to programs, plans and message history in the app.

We can suspend or terminate access if you breach these terms, abuse the coach or the service, or use it in a way that puts other members or the service itself at risk. Where a paid package is running, what happens to the remaining term and any money is governed by your coaching agreement and by the policy at [NEEDS BRAD: the refund and cancellation policy, see section 11].

Deletion of your data after termination is covered by the Privacy Policy.

The service runs on providers including Supabase (database, authentication, file storage), Vercel (hosting), Stripe (payments), Resend (email delivery) and Anthropic (the AI models behind drafted content). Your use of the service means your data is processed by them as described in the Privacy Policy. We are not responsible for outages or failures in services we do not operate, and links to third-party sites, including video demonstrations hosted elsewhere, are not endorsements of their content.

The service is provided on an “as is” and “as available” basis. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error free, or that any program, plan or estimate will suit your circumstances.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of the service.

[NEEDS BRAD: the liability cap to state here (for example the amount you paid in the 12 months before the claim). Counsel must set this and review this whole section]

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The service is operated from Oceanside, California.

[NEEDS BRAD: the county for venue, and whether you want a mandatory arbitration and class action waiver clause. No arbitration clause has been written here because that is a decision for you and counsel, not a default]

Until that is settled, disputes go to the state and federal courts located in California, and both sides consent to that jurisdiction.

We may update these terms. The last updated date at the top will change, and continuing to use the service after an update means you accept the new version. If a change materially affects a paid client, we will give notice by email.

Questions about these terms go to [NEEDS BRAD: the contact email address for legal and account questions], or by post to [NEEDS BRAD: the business mailing address].